Tips and Trends for Every Step of the Returns Cycle

Valuable insights, industry topics, and updates from Optoro’s returns experts.


Explore Optoro’s All-in-One Returns Platform

From a seamless online customer returns portal to warehouse processing and resale, our unified returns platform helps improve outcomes across all points in the returns process.

Reverse Supply Chain

Mastering the Maze of Returns: The WMS vs. RMS Debate

Returns are an evergreen challenge for both retailers and 3PLs. Yet, many tools fall short when it comes to mitigating the impact of returns. In this article we’ll take a look at the key differences between using a WMS and an RMS for retail returns.

Reverse Supply Chain

The Ultimate Guide to Returns Management Systems (RMS)

Discover how retailers can optimize the returns lifecycle and transform returns into opportunities. The secrets below reveal how the right processes coupled with the right returns management system (RMS) can result in delighted customers, which ultimately drives loyalty.

Peak Returns Season

Returns Strategies to Help Retailers Combat the Recession

At a time where cutting costs is paramount for both shoppers and retailers alike, attracting and retaining holiday customers is going to be more important (and more difficult) than ever. Check out this report to learn what customers expect in a returns experience and how meet these expectations while still cutting costs.

Optoro Updates

Top 5 Takeaways from Shoptalk

We don’t need to tell you that Shoptalk 2023 was one of the biggest events in retail…so let’s just skip to the good stuff.

Optoro Updates

Our Top 5 Takeaways from The Lead Foremost 50 Forum

The Lead’s Foremost 50 Forum celebrates direct-to-consumer brands who have changed the game over the past year. It brings together a collection of CEOs and Founders who share insights into how the industry is changing and what trends we can expect to see in the future. This elite group of retail leaders share their insights into how they manage their accelerating D2C growth, and what solutions they are investing in.

Peak Returns Season

Top 5 Takeaways from NRF 2023

NRF 2023 has come to an end: the speakers have spoken, the exhibitors have exhibited, and retail leaders from around the world have returned home with new information to drive their long term strategies. The show was a cornucopia of emerging technology, industry leaders, and keynote speakers who revealed how retailers are tackling the challenges 2023 will bring. And, in the coming months, conversations from the Show will continue. Here are our top 5 takeaways that are helping us shape conversations in 2023.