Tips and Trends for Every Step of the Returns Cycle

Valuable insights, industry topics, and updates from Optoro’s returns experts.


Explore Optoro’s All-in-One Returns Platform

From a seamless online customer returns portal to warehouse processing and resale, our unified returns platform helps improve outcomes across all points in the returns process.

Peak Returns Season

Top 5 Takeaways from NRF 2023

NRF 2023 has come to an end: the speakers have spoken, the exhibitors have exhibited, and retail leaders from around the world have returned home with new information to drive their long term strategies. The show was a cornucopia of emerging technology, industry leaders, and keynote speakers who revealed how retailers are tackling the challenges 2023 will bring. And, in the coming months, conversations from the Show will continue. Here are our top 5 takeaways that are helping us shape conversations in 2023.

Optoro Updates

3 Things to Check Out at NRF

Retail’s Big Show is finally here, and for those attending, there will be new experiences around every corner. Keep reading to discover a few things not to miss at NRF 2023!

Peak Returns Season

How AI is Driving the Returns Revolution

Reverse logistics software is one of the most powerful tools a retailer can invest in to cut costs, drive efficiency, and improve processing – especially with the peak holiday season ramping up. Today, the best returns platforms operate using AI from end-to-end. So, let’s dive into how it works, best practices for leveraging this technology, and what’s on the horizon for AI.

Peak Returns Season

Recession-Proof Your Returns Before the Holidays

Penny-pinching customers expect a lot from retailers this holiday season, but how can retailers meet those needs without blowing their own budgets? Take a look at Optoro’s consumer data and explore retailer strategies to recession-proof your returns.

Reverse Supply Chain

The Concept Layer

Our data team built a new foundation. We call it the Concept Layer and it has changed how we think about using our data. Read through the step-by-step process of this solution’s ideation, development, and implementation.

Peak Returns Season

The Retailer’s Guide to the Holiday Returns Season Webinar

Post-holiday returns are guaranteed, so they shouldn’t be a hassle for the customer OR the retailer – it should be an opportunity to create loyalty. Watch for ways to turn returners into repeat customers and returns into profit.

Going to Shoptalk 2023? Discover Optoro's all-in-one returns technology at booth #854 👉