Tips and Trends for Every Step of the Returns Cycle

Valuable insights, industry topics, and updates from Optoro’s returns experts.


Explore Optoro’s All-in-One Returns Platform

From a seamless online customer returns portal to warehouse processing and resale, our unified returns platform helps improve outcomes across all points in the returns process.

Peak Returns Season

How AI is Driving the Returns Revolution

Reverse logistics software is one of the most powerful tools a retailer can invest in to cut costs, drive efficiency, and improve processing – especially with the peak holiday season ramping up. Today, the best returns platforms operate using AI from end-to-end. So, let’s dive into how it works, best practices for leveraging this technology, and what’s on the horizon for AI.

Peak Returns Season

Recession-Proof Your Returns Before the Holidays

Penny-pinching customers expect a lot from retailers this holiday season, but how can retailers meet those needs without blowing their own budgets? Take a look at Optoro’s consumer data and explore retailer strategies to recession-proof your returns.

Reverse Supply Chain

The Concept Layer

Our data team built a new foundation. We call it the Concept Layer and it has changed how we think about using our data. Read through the step-by-step process of this solution’s ideation, development, and implementation.

Peak Returns Season

The Retailer’s Guide to the Holiday Returns Season Webinar

Post-holiday returns are guaranteed, so they shouldn’t be a hassle for the customer OR the retailer – it should be an opportunity to create loyalty. Watch for ways to turn returners into repeat customers and returns into profit.

Returns Into Revenue

Explore Optoro’s All-In-One Returns Platform

Retailers and brands – including Best Buy, Ikea, Target, and Staples – trust Optoro’s end-to-end solution because it makes returns a strategic advantage for their business and enables sustainability initiatives across their supply chain. Read on to learn how it works.

Corporate Social Responsibility

Volunteering at Optoro

Giving back is part of Optoro’s mission. If you’re a new or prospective team member, read on to learn about our community impact and volunteer opportunities.