Tips and Trends for Every Step of the Returns Cycle
Valuable insights, industry topics, and updates from Optoro’s returns experts.
Explore Optoro’s All-in-One Returns Platform
From a seamless online customer returns portal to warehouse processing and resale, our unified returns platform helps improve outcomes across all points in the returns process.
Top 5 Takeaways from NRF 2023
NRF 2023 has come to an end: the speakers have spoken, the exhibitors have exhibited, and retail leaders from around the world have returned home with new information to drive their long term strategies. The show was a cornucopia of emerging technology, industry leaders, and keynote speakers who revealed how retailers are tackling the challenges 2023 will bring. And, in the coming months, conversations from the Show will continue. Here are our top 5 takeaways that are helping us shape conversations in 2023.
3 Things to Check Out at NRF
Retail’s Big Show is finally here, and for those attending, there will be new experiences around every corner. Keep reading to discover a few things not to miss at NRF 2023!
How AI is Driving the Returns Revolution
Reverse logistics software is one of the most powerful tools a retailer can invest in to cut costs, drive efficiency, and improve processing – especially with the peak holiday season ramping up. Today, the best returns platforms operate using AI from end-to-end. So, let’s dive into how it works, best practices for leveraging this technology, and what’s on the horizon for AI.
Recession-Proof Your Returns Before the Holidays
Penny-pinching customers expect a lot from retailers this holiday season, but how can retailers meet those needs without blowing their own budgets? Take a look at Optoro’s consumer data and explore retailer strategies to recession-proof your returns.
The Concept Layer
Our data team built a new foundation. We call it the Concept Layer and it has changed how we think about using our data. Read through the step-by-step process of this solution’s ideation, development, and implementation.
The Retailer’s Guide to the Holiday Returns Season Webinar
Post-holiday returns are guaranteed, so they shouldn’t be a hassle for the customer OR the retailer – it should be an opportunity to create loyalty. Watch for ways to turn returners into repeat customers and returns into profit.