Our mission is to make retail more sustainable by eliminating all waste from returns.
Every year, more than 15% of retail goods are returned or simply never sell. This creates tons of unnecessary waste and costs retailers billions of dollars. Optoro offers returns technology that connects a seamless online returns experience with efficient supply chain processing and best in class reCommerce, so that retailers can improve outcomes across all points of the returns lifecycle.
Our solution includes an online returns portal to make returns easy for customers, a data-driven returns management solution to improve processing and route returned goods from the first touch, and a reCommerce solution to sell returns across secondary channels. This means greater value for everyone involved, less waste and a healthier planet.
Optoro is disrupting the retail industry by keeping returns in the economy, instead of in a landfill.
Our company was founded by two scrappy entrepreneurs with an ambitious idea. To this day, we are driven by a passionate leadership team committed to that vision—making retail more sustainable by eliminating waste from returns. You can learn more about our Code of Conduct here.