The returns platform that does it all.
Delight customers. Drive revenue. Preserve the planet.
See why leading retailers trust Optoro to improve returns at every step.
Stop piece-mealing together your returns solution.
Our platform has three modules that do it all.
Returns Experience
Put the power in your customers’ hands with a personalized, fully-configurable returns experience that’ll keep them coming back.
Returns Management
Let our AI-powered technology automate receiving, sorting to vendors, and fulfillment—in our facilities or yours.
Recommerce
Instantly list returned goods back on your channels, or sell them on our proprietary B2B marketplace, BULQ®.
Returns happen. Make them better for your customers, your business, and the planet.
Delight Customers
Returns matter to your customers—and not just the ones making returns. On top of giving returners an experience they’ll actually enjoy, we get those returned items quickly back in stock and into the hands of the next happy customer.
Drive Revenue
From encouraging exchanges over refunds, to improving speed to stock, to finding a home for returns that didn’t make it back to store shelves, we help increase efficiency while also retaining your hard-earned revenue.
Improve Processing
No more clipboards and mountains of backlog. From the moment returns are received, our technology automatically routes items down the most efficient processing path.
Enable Sustainability
Returns result in approximately 9.6 billion pounds of landfill waste per year in the U.S. alone. Our returns platform cuts needless handling, packaging, emissions, and product waste at every step, enabling your business to be, not part of the problem, but part of the solution.
Check out the latest in returns 👇
Podcast
Revolutionizing Returns: Harnessing the Power of Reverse Logistics with Amena Ali
In this engaging episode of Talk Commerce, Brent Peterson sits down with Amena Ali, CEO of Optoro, a company specializing in optimizing returns and reverse logistics for businesses.
in the news
Why More Retailers Are Willing to Pick Up Returns From Your Doorstep
Join Optoro’s CEO, Amena Ali, and Dalvin Brown from The Wall Street Journal to find out how Optoro is bringing the ultimate convenience to shoppers with Express Returns™ Home Pick-ups.
white paper
The Returns Dilemma: The Secret to Avoiding the Cost-or-Revenue Trap
There has been a 50% increase in returns since 2020. With high returns equaling higher costs retailers are struggling with slower revenue growth. So, do they cut costs or drive more revenue?
Ready to join us on the journey?
Our broad ecosystem and philosophy around building a modern, extensible tech stack makes it easy to fit Optoro into your current systems, processes, and workflows.