RETURNS RESOURCES

The Best Returns Resources, Right at Your Fingertips

Exclusive returns data, reports, and best practices from industry experts.

FREE DOWNLOAD

The State of Retail Returns 2024

Returns avoidance is a short-sighted strategy for returns management. Transforming returns into revenue for 2024 is possible with these tactics and a thorough understanding of the state of the market.

Filter by
Data Report

The State of Retail Returns 2024

Returns avoidance is a short-sighted strategy for returns management. Transforming returns into revenue for 2024 is possible with these tactics and a thorough understanding of the state of the market.

Optoro x Returnalyze Webinar titled Returns: The Hidden Driver of Loyalty. Image of white woman with red hair and glasses smiling at a smartphone.
Webinar

Returns: The Hidden Driver of Loyalty

What impact do returns have on customer loyalty and what can you do about it?

Infographic

Optoro's Returns Unwrapped Survey

In 2023, Optoro surveyed 1000+ shoppers to uncover expectations and behaviors around returns.

Young woman opening up the package she received in the mail at home in the kitchen
White Paper

The Ultimate Guide to Returns Management Systems (RMS)

Discover how retailers can optimize the returns lifecycle and transform returns into opportunities.

White woman dressed in beige holding two packages and a cell phone in front of a christmas tree
Webinar

Reach 100% OTD during peak season…or get as close as possible!

Is your brand ready for peak season? In this SupplyChainBrain webinar, the experts will explore various strategies that retail companies can adopt to overcome peak season challenges, including demand planning and innovative solutions to handle the surge in deliveries and meet customer expectations.

Webinar

Tackling the Full Lifecycle of Returns

Hear from industry experts about trends we saw this year, 2024 predictions, and how to leverage technology to provide a seamless returns experience for you and your customers. Brought to you by Optoro and Veho.

Ready to join us on the journey to reimagine returns?

Connect with our returns and reverse logistics experts to assess the current state of your returns experience, and what software makes the most sense for your business.

Optoro’s Returns Management System (RMS)

Optoro’s returns management system (RMS) is a cloud-based, modular returns solution for managing every touchpoint of returns — underpinned by our proprietary SmartDisposition® data engine to help orchestrate the most profitable reverse path.

Returns Portal

Enable shoppers to initiate returns while encouraging repurchase options like exchanges and gift cards — all without requiring customer service.

Return Methods

Offer convenient box-free, label-free return options for shoppers with Express Returns® Home Pick-Ups and third-party Drop-Offs, store returns, and traditional mail-back options.

Returns Processing

Leverage configurable pre-built workflows to optimize financial recovery from returned inventory and increase speed to restock, resale, and recommerce.