RETURNS RESOURCES
The Best Returns Resources, Right at Your Fingertips
Exclusive returns data, reports, and best practices from industry experts.
featured content
Returns Strategies to Help Retailers Combat the Recession
What do consumers look for when sizing up where to shop, especially during a potential recession?
Infographic
Optoro's Returns Unwrapped Survey
In 2023, Optoro surveyed 1000+ shoppers to uncover expectations and behaviors around returns.
White Paper
The Ultimate Guide to Returns Management Systems (RMS)
Discover how retailers can optimize the returns lifecycle and transform returns into opportunities.
Webinar
Tackling the Full Lifecycle of Returns
Hear from industry experts about trends we saw this year, 2024 predictions, and how to leverage technology to provide a seamless returns experience for you and your customers. Brought to you by Optoro and Veho.
Webinar
Reach 100% OTD during peak season…or get as close as possible!
Is your brand ready for peak season? In this SupplyChainBrain webinar, the experts will explore various strategies that retail companies can adopt to overcome peak season challenges, including demand planning and innovative solutions to handle the surge in deliveries and meet customer expectations.
Template
The Returns Management System (RMS) RFP Template
We talked to hundreds of retailers and reverse logistics experts to build the ultimate returns management system (RMS) RFP template, designed to help your team select the perfect returns software solution for your specific needs.
Podcast
Revolutionizing Returns: Harnessing the Power of Reverse Logistics with Amena Ali
In this engaging episode of Talk Commerce, Brent Peterson sits down with Amena Ali, CEO of Optoro, a company specializing in optimizing returns and reverse logistics for businesses.
White Paper
The Returns Dilemma
The Secret to Avoiding the Cost-or-Revenue Trap
White Paper
The Apparel Executive Primer
How Retail Leaders Are Approaching Returns
Data Report
Optoro's 2022 Impact Report
Making Returns Better for Customers, Retailers, and the Planet
White Paper
The Anatomy of Great Retail Returns
Data Report
Returns Strategies to Help Retailers Combat the Recession
Data Report
A Tale Of Two Returners
How To Create A Single Returns Experience That Delights Every Customer
Data Report
Is Your Returns Process Helping Or Hurting Your Customer Experience?
White Paper
2022 State of Returns
How good returns processes are retaining customers— and revenue.
Data Report
Optoro's 2021 Impact Report
Data Report
The Hidden Answer To Supply Chain Challenges
Using Returned Inventory To Solve Out-Of-Stocks And Customer Experience Woes
White Paper
Turning Returners Into Repeat Customers And Returns Into Profit
Data Report
How To Drive Customer Loyalty And Revenue Through Enhanced Returns Experiences
Data Report
How COVID-19 Altered Consumer Behavior And Retail Returns
Data Report
How COVID-19 Is Changing Consumer Habits
The 2020 Holiday Returns Season