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Tips and Trends for Every Step of the Returns Cycle
Valuable insights, industry topics, and updates from Optoro’s returns experts.
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Explore Optoro’s All-in-One Returns Platform
From a seamless online customer returns portal to warehouse processing and resale, our unified returns platform helps improve outcomes across all points in the returns process.
Returns Fraud & Abuse: What Retailers Need to Know in 2024
Fully appreciating the nuances in shopper returns behaviors is the only way to take control of your returns loss. Only when you recognize and categorize them into preventable or unpreventable returns can you tailor a return management system to mitigate its business cost.
Optoro’s 2023 Impact Report
2023 was a year of strong growth and high impact for Optoro. Explore how we made a difference for our customers, communities, and the planet.
Mastering the Maze of Returns: The WMS vs. RMS Debate
Returns are an evergreen challenge for both retailers and 3PLs. Yet, many tools fall short when it comes to mitigating the impact of returns. In this article we’ll take a look at the key differences between using a WMS and an RMS for retail returns.
The Ultimate Guide to Returns Management Systems (RMS)
Discover how retailers can optimize the returns lifecycle and transform returns into opportunities. The secrets below reveal how the right processes coupled with the right returns management system (RMS) can result in delighted customers, which ultimately drives loyalty.
Returns Strategies to Help Retailers Combat the Recession
At a time where cutting costs is paramount for both shoppers and retailers alike, attracting and retaining holiday customers is going to be more important (and more difficult) than ever. Check out this report to learn what customers expect in a returns experience and how meet these expectations while still cutting costs.
Top 5 Takeaways from Shoptalk
We don’t need to tell you that Shoptalk 2023 was one of the biggest events in retail…so let’s just skip to the good stuff.