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Hit by a Tornado – A Story of Resilience at Optoro

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    A Look Inside Express Returns and Staples Drop-Offs

    The rapidly changing retail landscape during the COVID-19…

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    Posted
    10/26/2020
    Tags
    • customer experience
    • customer returns
    • express returns
    • retail returns
    • returns
    • staples

    Returns Report: Health Crisis Solutions with Honeywell

    Employee and customer safety has become even more…

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    Posted
    08/27/2020
    Written by
    Optoro
    Tags
    • covid
    • customer experience
    • retail
    • retail technology
    • stores

    Returns Report: Key Touchpoints for Customer Loyalty During COVID-19

    Maintaining customer loyalty amidst the COVID-19 pandemic has…

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    Posted
    07/16/2020
    Written by
    Ben Sayles
    Tags
    • customer experience
    • customer loyalty
    • customer returns
    • returns report

    Returns Report: Consumer Returns Behavior During COVID-19

    What happened in retail this week We surveyed…

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    Posted
    06/18/2020
    Tags
    • covid
    • customer experience
    • customer returns
    • retail
    • retail returns
    • reverse logistics
    • stores

    Returns Report: Reopening? A Guide to Successfully Managing In-Store Returns

    This week we’re excited to partner with The…

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    Posted
    05/21/2020
    Written by
    Lee Whitaker, Rob Oglesby and Ken Lim
    Tags
    • covid
    • customer experience
    • retail
    • retail returns
    • reverse logistics management system
    • stores
    • supply chain
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