Resources

White papers, reports, on-demand videos and podcasts on reverse logistics best practice.

White paper

The Retailer's Guide to the Holiday Season: Turning Returners Into Repeat Customers And Returns Into Profit

 Report

How to Drive Customer Loyalty and Revenue Through Enhanced Returns Experiences: 3 Tips for 2021

 White paper

How Your Returns Experience Can Make or Break Customer Loyalty

 Report

Is Your Returns Process Helping Or Hurting Your Customer Experience?

 Report

Optoro 2020 Impact Report

 Report

The 2020 Holiday Returns Season: How COVID-19 is Changing Consumer Habits

 White paper

Three Magic Moments For Creating Loyal Customers: How Leveraging Returns Can Drive Growth This Holiday Season

 Video

A Story of Resilience at Optoro

 Report

How COVID-19 Altered Consumer Behavior And Retail Returns

 Report

The Impact Of COVID-19 On Consumer Returns

 Report

Optoro 2019 Impact Report

 Report

4 Retail Trends: The Link Between Returns and Customer Loyalty

 Report

Streamline Your Reverse Supply Chain With a Returns Optimization Platform

 White paper

Essentials for a Proactive Returns Strategy

 Report

Data-Driven Decisions: The Science of Returns

 White paper

Using Technology to Power the Circular Economy

 Report

2018 Optoro Impact Report

 Report

The Return Experience: An Evaluation of 50 Top Retailers

 Report

The Importance of Returns: A Major Investment Gap

 White paper

Retail Returns and the Consumer Experience: Leveraging Returns as a Competitive Advantage

 Report

State of Retail Returns 2018: Insights on the Returns Industry

 Video

Optoro Warehouse 360°

 Video

Optoro Product Overview