Improve return-to-vendor operations
Today, retailers who have return-to-vendor (RTV) rights use them in a one-size-fits-all approach. Often inventory is sent back to vendors, even when the returns allowance or cap has been reached. Inventory is also sent back in circumstances where the retailer could have recovered more value by re-selling the item. Moreover, most RTV operations are heavily manual and paper-based.
With Optoro’s SmartRTV® module, retailers are able to streamline and optimize many aspects of the return-to-vendor process. With dynamic decision-making, robust workflow tools, and easy-to-use dashboards, retailers using SmartRTV® can:
- Improve the efficiency of RTV operations
- Minimize credit disputes and other disagreements with brand partners
- Visualize and track all inventory in the RTV process
Robust workflow tool
Within the warehouse environment, RTV operators can use SmartRTV®’s robust workflow tool. This streamlines RTV processes and ensures that operators make data and system-driven decisions. Using this tool, retailers can enforce the sortation of inventory by vendor rules and status, improve total possible vendor credit, and reduce unnecessary administrative costs.