Are Retailers and Consumers Aligned on Returns?

‘Tis the season of shopping! Which means it’s…

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‘Tis the Season for Returns…What Do Your Customers Expect?

If the projections for this year’s holiday spending…

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Operation Take-Back: Creating a Circular Economy

The Optoro sustainability team spent an action-packed week…

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Optimizing Returns Can Impact Zero Waste Goals

In August, Walmart became the latest retailer to…

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Best Practices in Store Returns – Customer Service

This is the first in a series of…

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