Tech-Driven Returns: Optoro’s Amena Ali on Optimizing Reverse Logistics
Hosts Dan Coll and Ninaad Acharya sit down with Amena Ali, CEO of Optoro, to dive deep into the complexities of reverse logistics, including topics like: how to solve the mounting issues surrounding product returns, the environmental impact of unsustainable return practices, and the integration of AI and robotics in warehouses to optimize performance, profitability, and customer loyalty.