2024 Returns Unwrapped

We surveyed shoppers and retailers to get their perspectives on returns. And while there are certainly some shared views, there are also differing opinions that can lead to friction (or worse, lost sales).

The State of Retail Returns 2024

Returns avoidance is a short-sighted strategy for returns management. Transforming returns into revenue for 2024 is possible with these tactics and a thorough understanding of the state of the market.