That sweater you don’t like is a trillion-dollar problem for retailers. These companies want to fix it

“In 2018, it will be somewhere in the area of $400 billion worth of inventory … with $90 [billion] to $95 billion returned post-holiday,” he said.

In the next several years, as e-commerce grows globally, “the amount of returns is going to be over a trillion dollars a year,” Tobin Moore, CEO and co-founder of reverse logistics technology company Optoro, said.

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Meredith Guerinot

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