Our Board of Directors

Libby Johnson McKee

Founder, Nautilus Advisory Group

Libby Johnson McKee is a resourceful leader known for developing pioneering strategies that have driven sustainability and notable business outcomes in the world’s leading ecommerce company.

She brings an extensive track record of unlocking potential and leading large-scale change across multiple global businesses. She has effectively aligned and inspired high-performing teams to deliver innovative technology, groundbreaking customer experiences, operational efficiency, and robust revenue and profit growth.

A natural systems thinker, she combines environmental, social, and business needs to propel exceptional performance. Most recently, as Director of Returns, ReCommerce and Transportation Sustainability at Amazon (AMZN) Libby spearheaded the strategy to offer Free Returns and Product Support across millions of products sold on Amazon in the US and Europe. This initiative drove significant incremental top-line revenue and lifetime customer value. She also initiated actions that addressed carbon emissions reduction in Amazon Transportation Services (ATS) throughout the US and Europe. 

Libby serves on the Board of Directors of Evergreen Goodwill of Northwest Washington, and currently holds the position of Treasurer on the Board of the Northwest Tasar Association, a non-profit sailboat organization. She also serves as an Advisor to Trove Recommerce which powers resale for major retailers, and as an Advisor to Two Boxes, Inc, a software start-up in the reverse logistics space.

Libby holds an MBA in sustainable business from Bainbridge Graduate Institute in Seattle, WA, and a BA in international studies and economics from the University of Washington. A native of Seattle, she is passionate about sailing and racing and is a national champion and 4x World Champion in the Tasar Sailboat.

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Optoro x Returnalyze present Returns: The Hidden Driver of Loyalty // Wednesday, May 8 @ 1 PM EST

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