A Complete Returns Solution for Retailers and Brands


Easy for customers. Profitable for retailers. Better for the planet.

From customer initiation to warehouse processing and resale, we offer a powerful solution for retailers and brands looking to improve outcomes across all points of the returns process.

Returns Experience

Drive greater customer loyalty and reduce churn with a personalized, fully-configurable online Returns Experience.

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Returns Management

Reduce costs by streamlining returns processing and routing with data-driven Returns Management.

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Unlock maximum value on returned items and minimize environmental impact by routing items to their best channel with best-in-class ReCommerce.

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Returned and excess items create an average of 5B lbs of landfill waste every year.

Optoro’s technology reduces landfill waste by providing seamless ways for retailers to route each returned item to its next best home.