Reverse Logistics & Industrial Real Estate

Retailers continue to fulfill e-commerce sales despite being challenged by supply chain constraints, shipping delays, skyrocketing transportation costs and labor shortages. The National Retail Federation (NRF) predicts a 13% year-over-year increase in online sales during the 2021 holiday season (November and December) to $222.3 billion.

According to reverse logistics provider Optoro, two out of three consumers will return at least one gift during the holiday season.1 Given a higher-than-average return rate for online sales, at least $66.7 billion worth of product returns will be pushed back into the supply chain—a process commonly known as reverse logistics. As a result, retailers and logistics operators must decide what to do with returns of apparel, toys, electronics and many other items to recapture product values and minimize waste.

CBRE Research, CBRE Supply Chain Advisory and Optoro reverse logistics experts answer the most frequently asked questions about the holiday returns process and provide key industrial real estate solutions.