Alex Pankhurst

General Manager, Returns Management

Alex is an experienced product leader focused on creating supply chain solutions that delight retailers, their warehouses, and their customers.

Prior to working at Optoro, Alex worked at Wayfair leading their Inbound Replenishment and Outbound Fulfillment product teams focusing on growing their supply chain network as the company scaled yearly revenue by 5x. Alex transitioned into the robotic automation space for grocers at Takeoff Technologies, focused on creating cost efficiency in the online grocery industry while launching over 20 automated micro-fulfillment centers worldwide.  

As the GM of Product for our Returns Management team, Alex focuses on building solutions that  solve the unique challenges across the entire reverse logistics operation, leveraging data to optimize across channels and design processes to provide a positive experience for the original customer.

Alex holds a Bachelor’s degree in Business Economics from Brown University and currently resides in Washington D.C.

Back to Leadership
Alex Pankhurst picture

Going to Innovation Summit? Discover Optoro's all-in-one returns technology at booth #236