We are delighted to announce that Optoro has been named one of the “Cool Vendors in Intelligent Supply Chain Technologies” 2018.

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Returns are a growing and critical challenge for retailers. According to an Invesp online study, it found that about 9% of in-store, and 30% of online, purchases are returned. Furthermore, only about 45% of returned goods are resold at the original price eroding profits. Finally, Gartner believes the returns challenge will only increase over time because consumers now say that a key factor in where they choose to shop is based on a retailer having a flexible returns policy. Combined, these increase the need for retailers to have robust returns management capabilities that go beyond transaction management.

Cool Vendors in Intelligent Supply Chain Execution Technologies

ABOUT OPTORO

Optoro is a technology company that is transforming the way retailers and brands manage, process, and sell returned and excess inventory. Using data and predictive analytics, Optoro’s returns optimization platform routes inventory to its highest value channel, at first touch, eliminating financial, operational, and environmental waste.

DISCLAIMER

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Gartner, Cool Vendors in Intelligent Supply Chain Execution Technologies, C. Klappich, Christian Titze, Simon Tunstall, David Gonzalez, Bart De Muynck, 4 September 2018

The Gartner Cool Vendor Logo is a trademark and service mark of Gartner, Inc., and/or its a liates, and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.