How would you describe yourself in 10 keywords or fewer?
2 wing 3 (Helper, Achiever), Individualization, Arranger, Intellection, Relator, Maximizer, ENFJ

What is your role at Optoro, and what do you do?
I’m the Sr. Product Manager for the Return to Vendor product. Just as consumers buy things and return them, retailers do the same! My team builds tools to streamline and automate processes for retailers to return excess goods to their vendors/brands. I work with our clients to understand their needs, collaborate with folks across Optoro to identify the right problems and opportunities, and support the RTV team to deliver the best solution to our users. Day to day this means lots of creative problem solving, collaborative whiteboarding sessions, and so many Google docs.

What did you do before Optoro, and why did you choose to work at Optoro?
Before Optoro, I lived in Denver, CO working for Craftsy (now Bluprint), a tech company that offers online classes and supplies to crafters and hobby enthusiasts (quilting, knitting, cake decorating, etc.). I was looking to move to DC to be closer to family and heard about Optoro from a few friends who work here. While the product is vastly different from my previous consumer/ecommerce product gigs, I was drawn to the lively team and culture. Optoro aligns with my personal goals to build products that positively impact the world, prioritize learning new things, and have fun while working hard. I was excited to learn about an entirely new industry and bring my user-centric ecommerce experience to the reverse logistics world.

What is the most important thing you have learned since starting at Optoro?
Figure out how to bring your unique experience to the problem at hand. Even if you haven’t done something before, take what you know and apply it creatively. Also, if you see a problem, fix it. Shake things up and bring about positive change. No one will stand in your way, and usually you’ll find many allies who want to help.

What is the best part of working at Optoro?
The smart, charismatic people who make work fun. Also the free, bottomless coffee doesn’t suck.

What would you most likely be doing on a normal Saturday afternoon in your free time?
My fiancé and I are new to DC so we’re enjoying getting to know the city via culinary adventures and self-guided walking tours. We have perfected a DC monuments jogging tour that we lead for our out of town visitors. And I’m really into a quality “throwback” afternoon where we watch PBS cooking shows, do the crossword, and hang out with our dog Mika.