As retailers maneuver to expand market share, liberal return policies have become increasingly fundamental, leaving in their wake a growing number of customer returns. Unlike other types of distressed inventory, customer returns vary widely in condition – from new to open-box to defective – and require a versatile recovery solution that pairs selling strategy with product-specific details.

Traditionally, companies have received too little or spent too much in recovering value from their customer returns. Liquidators, with their outdated business models and oppositional profit motivation, pay a small fraction of original cost. Low expected recovery rates, as a result, have persuaded some companies to make significant contractual concessions for the flexibility of returning these products to their vendors. Moreover, establishing internal processes to handle and remarket returns is nearly 20 times more expensive per-item than selling in the first place, thereby wasting valuable resources on non-core competencies.

Optoro's proprietary technology, economies of scale and rule-based processes allow us not only to manage a wide range of customer returns, but also to recover maximum value by remarketing directly to millions of online end consumers. In addition, our clients are able to clear valuable warehouse space on-demand, with all inventory securely housed by Optoro and professionally handled with full transparency into the recovery process.

Through a partnership with Optoro, companies leverage industry-leading remarketing technology to move product across the globe on multiple online marketplaces with optimal return and unparalleled velocity. Add to that item-specific inspection and testing, fully customizable reporting, and eco-friendly product disposition, and you'll see why Optoro is the most comprehensive, cutting-edge, and value-driven solution for remarketing customer returns.

For a more detailed analysis of how Optoro can address your specific inventory needs, click here to contact one of our asset recovery specialists.