Optoro is made up of a diverse collection of individuals who have come together to achieve a single mission–to transform the reverse logistics industry by finding homes for used and excess goods. We like to highlight that diversity with our Employee Spotlight blog series, during which we sit down with an employee every month to hear a little bit about the people who make the Optoro culture so distinctive.

How would you describe yourself in 10 keywords or fewer?
Loyal, friendly, fun-loving, hardworking, principled, direct, dedicated, demanding, silly, and kind.

What is your role at Optoro, and what do you do?
I am the Senior Director of Client Success and I make sure that we exceed our clients’ expectations.  I act as the voice of my clients within our organization and make sure that I understand and communicate their goals and objectives to ensure that we are providing the best solution for their needs.

What did you do before Optoro, and why did you choose to work at Optoro?
I was winding down a year-and-a-half long project at my last company which was in the consumer electronics warranty space and started thinking about my next steps. My VP had just interviewed with Optoro and told me that she had talked with a great company and while it wasn’t the right fit for her, I HAD to work there.  She said that she had given my name to Optoro, and the rest is history.

What is the most important thing you have learned since starting at Optoro?
The most important thing I’ve learned at Optoro is that no matter where you are in your career or your life, always be open to new ideas, new experiences and new ways to learn.

What is the best part of working at Optoro?
The extraordinary people that I have the pleasure of working with and who make me excited to be a part of this company 365 days a year.

What would you most likely be doing on a normal Saturday afternoon in your free time?
I would be taking my dog, Henry for a walk on the beach and planning what I’m cooking for dinner that night with my friends.